Position Summary
This position is responsible for providing customer service, clerical, and bookkeeping support for the operations of the Municipal Court.

Position Description
Essential Job Duties

• Provides customer service at Court Clerk’s window and through telephone inquiries to provide fine amounts and schedule court dates and driving safety classes. Collects court costs, fines, fees, bond monies, counts and reconciles all monies for cashier windows, post money received on citations, and prepares daily bank deposits. 
• Performs court collections duties including but not limited to: processing extensions as prescribed by the Municipal Judge in accordance with OCGA guidelines, provide past due notifications to defendants by mail and phone, collect financial assessment form, and set defendants on appropriated court dockets as required. 
• Maintains databases on citations received from the Police Department, prepares case files, interprets judicial instruction and places case information into case file. Prepares arrest warrants, prints complaints, and signs and prepares files for Judge’s signature. 
• Monitors and maintains control of court dockets to prevent overload, issues jury summons, monitors jurors, notifies defendants and attorneys of case statuses and issues subpoenas and witness notifications. 
• Answer telephone and screen calls; relay messages and instructions; posts and maintain records; receive and deliver mail; read documents and computer screens; communicate effectively with the public via correspondence, telephone and in person; perform clerical duties, filing, typing, faxing, imaging, etc. 
• Processes open records requests. 
• Researches special projects and implements into court’s daily routine for items such as City Ordinances that affect various department citations and resulting court processes. 
• Checks in and lifts warrants on bonds as monies are received, and processes time serves that has been granted by the Judge and schedules docket as needed. 
• Issues Failure to Appear and Violate Promise to Appear citations. 
• Posts warrants to GCIC/NCIC database. 
• Notifies defendants by mail of activated warrants and writs of arrest. 
• Assists probation officer with pending diversion, adjudicated cases, warrants, etc. 
• Prepares check requests for Finance Department and mails copies of paperwork to interested parties.
• Performs related duties as assigned.

Knowledge required by the position

• Knowledge of Municipal Court policies and procedures.
• Knowledge of applicable recordkeeping requirements.
• Knowledge of legal forms, documents, and terminology.
• Knowledge of federal and state laws and of city ordinances.
• Knowledge of GCIC policies.
• Skill in the use of computers and job-related software programs.
• Skill in establishing priorities and organizing work.
• Skill in problem solving.
• Skill in interpersonal relations.
• Skill in dealing with the public.
• Skill in oral and written communication.

Supervisory ControlsThe Municipal Court Clerk assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GuidelinesGuidelines include state laws, local ordinances, court rules and regulations, and judges' orders. These guidelines are generally clear and specific but may require some interpretation in application.

Complexity/scope of work

• The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to provide support for the day-to-day operations of the court office. Successful performance contributes to the efficiency and effectiveness of court operations.

Contacts

• Contacts are typically with co‑workers, other city employees, law enforcement personnel, attorneys, judges, detention officers, probation officers, the Judge and Solicitor, and members of the general public.
• Contacts are typically to exchange information, resolve problems, and provide services.

Physical demands/work environment

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects and distinguishes between shades of color.
• The work is typically performed in an office.

Supervisory and Management ResponsibilityNone.

Minimum Qualifications

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years, or any equivalent combination of education, experience, training which provides the knowledge, skills, and abilities to perform the work.
• Possession of or ability to readily obtain and maintain GCIC/NCIC certification.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.